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Tracey’s Fashion Return & Refund Policy for Customized Dresses At Tracey’s Fashion, we take pride in creating unique, customized items tailored to your specific vision for your special day. Given the personalized nature of our products, we have a tailored returns and refunds policy to ensure clarity. By understanding our policy, we aim to provide you with a smooth and satisfying experience as you shop for your one-of-a-kind dresses with Tracey’s Fashion. Please note: 1. Cancellation & Full Refund (Within 24 Hours) * You have a 24-hour window from the time of purchase to cancel your order for a full refund, including product and shipping costs. * To initiate a cancellation within this timeframe, please: * Contact us by phone at +1 902-303-1230 or email marketing@traceysfashion.ca. * Have your order number ready when reaching out. 2. No Refunds After 24 Hours * Due to the highly customized nature of our products, we cannot offer refunds after the 24-hour cancellation window. * Each item is created specifically to meet your needs, making it difficult or impossible to resell. * We encourage you to review all product details carefully before placing your order. 3. Questions & Assistance * For questions or concerns regarding our returns and refunds policy or if you need further assistance before making a purchase, please feel free to contact us. We're here to help!
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