Tracey's Fashion
  •  
    Privacy Policy
     
    At Tracey’s Fashion (accessible via traceysfashion.ca), we respect the privacy of our visitors and customers, and we take your online safety seriously. This Privacy Policy outlines how your personal information is collected, used, and protected when you visit, browse, or make a purchase from our website.
     
    1. Information We Collect
     
    To process your orders and provide a personalized shopping experience for our wool products, sweaters, and custom dress services, we collect the following types of information:
     
    (a) Personal Information: When you place an order or register an account, we collect essential details such as your name, email address, phone number, shipping address, and billing address. For custom-made dress orders, we may also collect custom body measurements and sizing specifications that you provide to ensure a precise fit.
    (b) Payment Information: All payment transactions are securely processed through trusted third-party payment gateways (such as Stripe). Tracey’s Fashion does not directly store, process, or have access to your full credit card numbers or sensitive banking credentials.
    (c) Non-Personal Information & Cookies: We use cookies and similar tracking technologies to gather non-identifiable technical data (such as IP addresses, browser types, and pages visited). This helps us analyze site performance, improve navigation, and enhance your overall user experience.
    2. How We Use Your Information
     
    We use the information we collect for the following business purposes:
     
    (a) Order Fulfillment: To process transactions, craft custom garments, package orders, calculate shipping rates, and dispatch deliveries via our trusted shipping partners (e.g., Shippo, Canada Post).
    (b) Customer Communication: To send order confirmations, shipping tracking updates, and respond to inquiries regarding size customization, wool yarn availability, or order status.
    (c) Service Improvement: To optimize our website layout, product catalog, and checkout workflow for a smooth shopping experience.
    (d) Marketing Communications: With your consent, we may occasionally send emails about new wool yarn arrivals, seasonal collections, or special promotions. You may opt out of receiving promotional emails at any time by clicking the unsubscribe link or contacting us directly.
    3. Data Protection and Security
     
    We implement industry-standard security measures and modern SSL encryption technology to protect your personal information during transmission and storage. Tracey’s Fashion will never sell, rent, trade, or lease your personally identifiable information to third parties for commercial marketing purposes.
    4. Third-Party Service Providers
     
    We only share necessary personal information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing your orders (such as payment processors and shipping fulfillment services). These third parties are obligated to keep your information confidential and secure.
    5. Your Rights and Contact Information
     
    You have the right to access, update, or request the deletion of the personal information we hold about you. If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact our team:
     
            * Business Name: Tracey’s Fashion
            * Website: https://traceysfashion.ca
            * Phone: +1 902-303-1230
            * Email: marketing@traceysfashion.ca
            * Location: Summerside, Prince Edward Island, Canada
    By using traceysfashion.ca, you signify your acceptance of the terms outlined in this Privacy Policy.